This is the best massage therapy ever. I use it frequently for my herniated and bulging disks. I am a nurse and am always on my feet therefore I use this massager often. The heat therapy works effectively during my episodes. It is easy to use and adjustable massage therapy works great. The size is perfect and product is durable.

Love this! I had knee replacement surgery and my leg muscles were supper tight. I was having a hard time moving it in PT. I bought this on a chance. I’m so glad I did!!!! Not only has it helped but i use it on my back or shoulder….. And it’s portable. We took a 8 hr road trip while I was healing from surgery…. we get to this great hotel and I’m thinking about booking a massage at the spa….. but then I use this for the first time and realized I didn’t need a massage…… this was already awesome!!!!

I ordered this massager because I had continuous neck, upper arm (don't know if it is bursitis, tendonitis, or rotator cuff), and shoulder pain and especially mid back behind the shoulder blade (which was the worst because it seemed to affect all the other areas). This item made a huge improvement in all these areas. No, it didn't happen over night. I used it faithfully every night, and little by little the pain lessened. At about three months, the pain was almost non-existent. Though I had a problem with the massager at that time, I still give the product five stars because the customer service at this company was wonderful; they immediately sent me a replacement. So in addition to what I've been using it for (and will continue to do so because the pain returned a bit during the time I was without it), I'm going to see if I can get similar results using it on both hip areas.

Great warranty service! I ordered one and I started having problems with it within the first month. Anyway, I decided to contact the company by email and they immediately responded to my concern. Long story short, I received a new one within a few days- no questions asked.

Great service and highly recommend the product. I haven't had any issues with the replacement product at all.

Thanks siaasoo!

I purchased this neck massager in 2024, and it has been wonderful for managing my fibromyalgia symptoms. Recently, it started making a clicking noise, so I contacted the seller through siaasoo to ask about a warranty. To my surprise and delight, the product is backed by an excellent warranty, and they promptly sent me a replacement. I’m very impressed with both the quality of the massager and the outstanding customer service. I highly recommend both this product and the seller!

Only had it a few weeks but it gets quite the workout. I use it for about an hour each time. The device has a timer and automatically goes off, so you have to turn back on and reset to your preferences. The controls are in an awkward position—high up. IMO it would work better if the controls were down near the hand holds. The quality of the massage is really good considering it’s not a person. You can control speed and how hard the massage is. That’s a great feature. I bought a plug in model so I didn’t have to worry about battery life and I am quite happy with it. I would recommend this to anyone.

I'm prone to holding stress in my upper back, shoulders and neck. These areas almost always cramp and feel tight. My poor husbands hands have taken a beating with the constant shoulder and back rubs.

I wasn't super hopeful of finding anything that would actually feel similar to hands and would give me the relief I needed.

I am BEYOND impressed with this massager. I love the hand straps. It allows me to pull it further forward for a more deep tissue massage.

If I want a lighter massage I just sit it up on the head rest of my couch and lean back a bit.

It's so convenient and helpful. My daughter and her boyfriend recently came over and they could stop using it.

It is a little pricey in my opinion but between my husband and the masseuse I would go to constantly I have saved so much money and time. Never again will I have to use assistance because this thing is the real deal.

I love that it has the heat option too. It feels like it helps relax my muscles. If you are thinking about getting this, I highly recommend it.

This product is magnificent! Incredibly useful on neck knots, tight occipitals/nerve endings on scalp, shoulders, upper back, bum, but *especially* lower back. Will definitely break up your knots and trigger points. It comes with a handy-dandy travel case and a car charger. Pressure of rotating heads can be hard or soft depending on the way you manipulate it...Instant stress relief!

What is ever more **outstanding** is the customer service!! I cannot believe this, but the maker of this effective knot breaker upper actually sent me a BRAND NEW one after 2 years of use; it may have still worked with a new plug, but Ted went above and beyond to just send me an entirely new one with bag and car charger without any push back or issues. He stands by his products, and likes happy, relaxed and relieved customers. WHAT a generous and fantastic seller. Highly recommended.

provided immediate relief! as soon as I turned it on it immediately started massaging problem areas in my neck. I wish it didn't have to be plugged in to be used but still worth it. and is made of pleather, so should last a long time!

It worked for a few massages and then it died. Doesn’t charge and doesn’t move. Super disappointing. I’ve used it a handful of times and it doesn’t work anymore.

Update; changing my review from 1 to 5. I didn’t write a review expecting to get a response, but I was SHOCKED. They reached out to me to make things right. I didn’t know this kind of customer service existed anymore. Most companies don’t really care. Thank you for fixing this issue for me and for reaching out. It makes a difference!!

⭐️The moment came when I couldn't get more than two hours of sleep without waking up in agony. I was DESPERATE for even "10" minutes of relief from the pain in my neck, shoulders and arms . . . . . . . until I used this massager for the 1st time.
⭐️This massager is unique because it's design is similar to wearing a backpack, but much more ergonomic. Looping your arms through the shoulder straps at >90° angle reduces stress to your cervical, thoracic and lumbar spine levels. The power and control buttons to adjust the massager's levels of intensity, speed, and heat can be easily reached without removing your arms from the straps. Brilliant.

This product is unreal! I ordered this during a chaotic period of work, and so I took delivery, and quickly set it aside and forgot about it. Today, my neck and traps were hurting so much from living way too much of my life hunched over, typing. After unsuccessfully trying to get the pain out with a Theragun, I remembered that I had this. So I got it out and plugged it in and promptly had my mind blown. Immediately I was shocked my how strong the massaging action was. The surprise turned to genuine surprise and amazement as the different massage motions felt no different in terms of strength and precision as the best human-provided neck and shoulder massage I’ve ever had! After 15 minutes my muscle knots were long gone and my pain was in retreat. As an added bonus, i feel super relaxed - which is just what i needed in the middle of a heavy work docket right now. Amazing product!! I’m genuinely thankful to whomever developed it. So good that I’m telling a bunch of friends to get this ASAP!

Best purchase ever. I’ve used this baby every day since it arrived. I’ve even brought it with me for after school pick-up, plugged it into the car, and waited in line while enjoying a nice massage. It’s great! The whole family enjoys it.

This product is wonderful! I've been having a lot of neck and back pain from being sick, and probably from how I sleep as well. I use this for a couple of minutes to not overdo it because I'm always anxious about bruising a muscle. I set it on the lowest speed and have it work on the knots, and I feel brand new. Definitely easy to use and adjust without straining my arms.

Great item and even better customer service had to get a replacement cord and I got a whole brand new one with cord . Company really stands by their gurantee and the new one is also under same guarantee. One of the best companies I have had to deal with in customer service and requiring a new item after years of use from a product. I would highly recommend purchases from this company .